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RUSA Standards and The Virtual Librarian Service Part I

RUSA Standards and The Virtual Librarian Service

Part I

RUSA is the Reference and User Services Association: a division of the American Library Association. The RUSA Guidelines for Implementing and Maintaining Virtual Reference Services were originally promulgated in 2004 and revised in 2009 being approved by their Board of Directors March 2012.
On August 20 2012 the Virtual Librarian Service librarians met to review and assess the virtual librarian service against the RUSA Guidelines. Our services are not a perfect match to the intentions of the Guidelines. The Guidelines are intended for physical campus libraries adding or expanding into virtual reference service.

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